Hotel Project Case ：Hyatt Regency Phnom Penh

IDM 18 Years Experience | Luxury Reliable Hotel Furniture Partner | Complete FFE Supply & Customization Furniture Manufacture in Foshan China  | One-Stop Solutions 
Serving Hotel Owners, Developers, Interior Designers, Architects, General Contractors, FFE Buyers, Distributors & Commercial Investors | What Client Expect Is What IDM Achieve

1. Project Overview

Project Name: Hyatt Regency Phnom Penh, Cambodia

Project Address: No. 55, Street 178, Central Phnom Penh, Cambodia

Design Team: Interior Design – PIA Interior (Thailand); Architectural Design – SCDA (Singapore)

Completion & Opening: Fully completed and officially launched in 2021

Project Scale: 247 guest rooms + 43 suites, equipped with 4 specialty F&B outlets, colonial-style grand lobby, rooftop sky bar, multi-functional conference center, fitness and SPA leisure areas

Project Positioning: A high-end 4.5-star international business luxury hotel in Southeast Asia. The design integrates French colonial retro aesthetics, traditional Khmer wood carving & rattan cultural elements, and modern minimalist urban lines. Located adjacent to the Royal Palace of Cambodia and the National Museum of Cambodia. All hotel FF&E strictly comply with Cambodia’s tropical high-humidity mildew-proof standards, local fire safety regulations and heavy-duty commercial durability requirements.

2. IDM Core Work

IDM provides one-stop full FF&E solutions including fixed millwork and loose furniture, covering customized production and full-process implementation for all functional areas of the hotel:

1. Design Development & 100% Drawing Restoration We closely cooperate with the Thai interior design team PIA Interior to optimize construction drawings. 1:1 physical prototypes are produced for core decorative elements including traditional Khmer carved panels, rattan partitions, curved colonial solid wood feature walls, and multi-layer customized leather upholstery. All samples are reviewed and formally approved by the international design team before mass production, achieving 100% restoration of the original design vision. With our self-developed curved veneer seamless splicing technology, we completely solve common industry defects such as wood deformation and splicing gaps caused by Cambodia’s year-round high-temperature and humid tropical climate.

2. Full-Range Custom Hotel Furniture Manufacturing

• Guestroom Series: Upholstered headboards, leather bed benches, marble-top writing desks, custom built-in wardrobes, floating TV cabinets, luggage racks, modular fabric lounge sofas

• Lobby & Public Area Series: Curved marble reception counters, vintage carved display cabinets, modular multi-seat fabric sofas, retro decorative console cabinets

• F&B & Rooftop Bar Series: Rattan dining chairs, marble dining tables, partition fixed wood millwork, leather high bar stools, casual rattan furniture sets

• SPA, Pool & Conference Series: Solid wood leisure lounge chairs, custom fixed veneer for treatment rooms, multi-functional conference tables, ergonomic office chairs

1. Tropical Commercial-Grade Material Matching & Standardized Production We adopt high-density moisture-proof multi-layer plywood and imported FSC eco-friendly natural veneers, matched with fully automatic anti-mold UV weather-resistant finishing, adapting to Cambodia’s perennial high-temperature and humid tropical environment. All upholstery fabrics pass BS5852 flame retardant certification, reaching commercial 70,000-rub wear resistance with excellent dust-proof, anti-fading and anti-mold performance. All hardware adopts 304 stainless steel rust-proof fittings to resist corrosion from coastal humid air.

2. Modular Phased Production & Exclusive Cross-Border Export Packaging We adopt parallel production lines for mass guestroom orders and customized public area furniture, completing all finished products 10 days ahead of the contractual delivery schedule. Customized mildew-proof, moisture-proof and shockproof wooden export packaging is specially designed for long-distance ocean transportation to Cambodia, effectively avoiding scratch, dampness and collision damage during transit. Batch container shipments are arranged according to the on-site installation progress to ensure seamless construction connection.

3. Three-Level Standardized Quality Control System We strictly implement pre-production sample inspection, in-process patrol inspection and finished product full inspection. All defective products are rejected before delivery to unify the tone, wood texture and craftsmanship standards of the entire project, ensuring consistent high quality for all hotel furniture.

4. Overseas Remote Installation Guidance & Full-Cycle Acceptance Follow-Up Our bilingual professional technical team provides full-process remote construction guidance for local installation crews. We coordinate overall project final acceptance with the hotel owner, international design institute and Hyatt brand management team throughout the whole project cycle.

3. IDM Service System & Core Competitive Advantages

3.1 Mature Experience in Southeast Asian Luxury Hotel Projects

With 18 years of specialized hospitality manufacturing experience, IDM has successfully delivered dozens of high-end star hotel projects across Cambodia, Vietnam, Thailand, Malaysia and other Southeast Asian countries. We are fully proficient in tropical material standards, local fire codes, cross-border logistics procedures and overseas installation coordination systems, effectively avoiding compliance risks and construction hidden dangers for international hotel projects.

3.2 Self-Owned Large Factory & Stable Mass Production Capacity

IDM owns an 85,000 ㎡ modern industrial park equipped with fully automatic intelligent production lines for veneer splicing, painting and sanding. Supported by 325 senior skilled craftsmen, we can undertake synchronous mass production of large overseas hotel orders with stable and controllable lead time, perfectly matching hotel opening schedules.

3.3 Full-Cycle Bilingual One-Stop Closed-Loop Service

Our exclusive English-speaking project team delivers barrier-free communication covering drawing review, sample confirmation, production tracking, logistics coordination and after-sales technical support. We provide a complete closed-loop service including design development, material sampling, mass production, cross-border shipment and overseas installation guidance, saving clients from complicated multi-supplier coordination.

3.4 Exclusive Commercial-Grade Material System for Tropical Climate

Tailored for Southeast Asia’s high temperature, high humidity, heavy rainfall and salt fog environment, our customized material solutions feature anti-mold, moisture-proof, rust-proof and flame-retardant performance. All raw materials meet local commercial hotel acceptance standards, greatly extending furniture service life and reducing long-term hotel operation, maintenance and renovation costs.

3.5 Reject Low-Price Competition, Adhere to Premium Stable Quality

We never downgrade materials or simplify craftsmanship to cut costs, always adhering to a strict three-level quality control system. Complete ISO, FSC, CQC international bidding certification documents are available, fully meeting the tender standards and long-term brand operation requirements of global hotel groups.

3.6 Comprehensive Overseas After-Sales Technical Support

We provide long-term remote after-sales guidance, spare parts supply and furniture maintenance technical solutions for overseas clients, efficiently solving various furniture operation problems after hotel opening and ensuring the long-term stable operation of Southeast Asian hotel projects.

4. Cooperation Inquiry

If you have upcoming 4-star & 5-star luxury hotel FF&E projects in Southeast Asia, the Middle East, Europe, America and other global regions and are looking for a reliable high-end hotel furniture original manufacturer, welcome to contact the IDM professional project team. We provide 3D design, design development, physical material sampling, accurate project budgeting and quotation, and one-stop hotel furniture turnkey solutions, helping all international high-end hotel projects achieve high-quality and on-time perfect delivery.

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